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Someone is remotely controlling your car through an app

Modern cars can be controlled through smartphone apps — locking doors, starting the engine, honking the horn, or even disabling the vehicle. If your ex-partner set up the car's app account, they may still have control.

What You Might Notice

  • Your car does things by itself — horn honking, lights flashing, doors locking

    These can all be triggered remotely through the manufacturer's app.

  • Your car won't start or suddenly shuts off

    Some connected car apps allow remote engine disable.

What You Can Do

  • Contact the car manufacturer to transfer the connected account

    The dealership or manufacturer can remove the previous owner's access and set up a new account for you.

  • Change the car's PIN/password if applicable

    Some vehicles have their own PIN codes independent of the app.

Important: This resource provides general information, not personal advice. Every situation is different. The actions suggested here may not be safe in your specific circumstances — particularly if the person causing harm could notice changes to your devices or accounts. Always consider your physical safety first.

If you need personalised support, contact 1800RESPECT (1800 737 732) or your local specialist domestic violence service. If you are in immediate danger, call 000.

This framework is under active development. View full limitations & methodology.