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Need support? 1800RESPECT (1800 737 732) | Emergency: 000
If you are locked in your home and feel unsafe, call 000.

Controlling Your Locks Remotely

Someone uses smart lock access to lock you in or out of your home, change access codes, or create an unsafe environment — especially after separation when they retain admin access.

What You Might Notice

  • Smart lock codes stop working or change without your input

    You can't get in or out of your home.

  • The other person lets themselves in after you've changed physical locks

    They still have smart lock access.

  • Lock activity logs show access at times the other person shouldn't be entering

    The smart lock records show unauthorised entries.

What You Can Do

  • Factory reset smart locks and set up new codes

    Remove all previous users and start fresh.

  • Consider replacing smart locks with traditional deadbolts

    Physical locks can't be controlled remotely.

  • Contact a locksmith who understands smart home security

    They can ensure your home is properly secured.

Important: This resource provides general information, not personal advice. Every situation is different. The actions suggested here may not be safe in your specific circumstances — particularly if the person causing harm could notice changes to your devices or accounts. Always consider your physical safety first.

If you need personalised support, contact 1800RESPECT (1800 737 732) or your local specialist domestic violence service. If you are in immediate danger, call 000.

This framework is under active development. View full limitations & methodology.