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If your communications are being intercepted, the other person can see your safety planning. Use a different device or in-person conversations for sensitive discussions.

Reading Your Messages & Emails

Someone intercepts and reads your private messages, emails, or calls — either by accessing your accounts directly or by using software that copies your communications.

What You Might Notice

  • Messages show as 'read' before you've opened them

    Someone else may be accessing your messaging accounts.

  • The other person responds to things said in private conversations

    They reference details from messages or calls you had with other people.

  • Email forwarding rules you didn't set up

    Check your email settings for auto-forwarding to unknown addresses.

  • Unfamiliar devices in your account's active sessions

    Most email and messaging services show which devices are currently logged in.

What You Can Do

  • Check active sessions on all your accounts

    Gmail: Security > Your devices. Facebook: Settings > Security > Where you're logged in. Do this for all platforms.

  • Check for email forwarding rules

    In Gmail: Settings > Forwarding. In Outlook: Settings > Mail > Forwarding. Remove anything you didn't set up.

  • Use end-to-end encrypted messaging for sensitive conversations

    Apps like Signal encrypt messages so only you and the recipient can read them.

    Only useful if your device itself isn't compromised.

  • Change passwords from a safe device

    Use a device the other person hasn't had access to.

    A trusted friend's phone or a library computer can work.

Important: This resource provides general information, not personal advice. Every situation is different. The actions suggested here may not be safe in your specific circumstances — particularly if the person causing harm could notice changes to your devices or accounts. Always consider your physical safety first.

If you need personalised support, contact 1800RESPECT (1800 737 732) or your local specialist domestic violence service. If you are in immediate danger, call 000.

This framework is under active development. View full limitations & methodology.